At Optima Vehicle Leasing, we are committed to protecting your privacy and safeguarding your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our car and van leasing services across the UK.
Optima Vehicle Leasing is a trading name of Fourteen Automotive Ltd.
Registered Address:
The Long Barn, Cobham Park Road,
Cobham, Surrey, KT11 3NE
Fourteen Automotive Ltd is authorised and regulated by the Financial Conduct Authority.
We are committed to protecting and respecting any personal information you share with us.
This policy may be updated from time to time. Please check this page periodically for updates.
We collect information when you engage with us via:
Our website
Email or telephone
Digital enquiry forms
Social media
Finance applications
Partner or lender introductions
The information we may collect includes:
Full name, date of birth, address and contact details
Employment details
Income and expenditure information
Credit history and financial information
Bank details where provided for payment processing
Vehicle preferences and agreement details
IP address and device identifiers
Website usage data
Cookie information (see Cookie Policy)
Call recordings and email communications
Any other information you voluntarily provide
Some information may not identify you personally but helps us improve our services.
We only process personal data where necessary and lawful.
Our legal bases for processing include:
Where processing is necessary to provide our services, including:
Preparing and administering vehicle quotations
Arranging finance agreements
Processing payments
Managing your agreement and renewal
Responding to enquiries
Where required to:
Conduct identity verification
Carry out anti-fraud checks
Comply with FCA requirements
Respond to regulatory or law enforcement requests
Where processing is necessary for:
Operating and improving our business
Monitoring service quality
Preventing fraud
Undertaking internal analysis
Managing complaints
Website analytics and performance improvement
Our legitimate interests are always balanced against your rights and freedoms.
When you apply for finance, we may share your information with lenders and credit reference agencies.
These checks may include:
Credit scoring
Financial risk assessment
Identity verification
Lenders will provide their own privacy notices where required.
We do not make fully automated decisions without human involvement.
Finance approval decisions are made by lenders, not by us.
We do not sell your personal information.
We may share your information with:
FCA-authorised lenders and finance providers
Vehicle suppliers and dealerships
IT and CRM service providers
Website hosting providers
Payment processors
Fraud prevention agencies
Regulatory bodies (including the FCA)
Professional advisers
We only share information necessary for the specific purpose.
Some third parties act as independent data controllers and will provide their own privacy notices.
We do not retain personal data longer than necessary.
Where you become a customer, we typically retain records for a minimum of six years in line with regulatory requirements.
Where required by law or regulation, we may retain information for longer.
If you do not proceed with a service, we retain your data only as long as reasonably necessary for legitimate business purposes.
You have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure of your data (where applicable)
Restrict processing
Object to processing
Request data portability
Withdraw consent where processing is based on consent
Request that we stop sending marketing communications
These rights may be subject to legal limitations.
To exercise your rights, contact us using the details below.
We take appropriate technical and organisational measures to protect your personal data.
These include:
Secure CRM systems
Encrypted digital storage
Password-protected systems
Restricted access controls
Secure email practices
Paper records (where applicable) are stored securely.
We may send marketing communications where you have consented or where permitted by law.
You may opt out at any time by contacting us or using unsubscribe links.
If you are concerned about how we handle your personal data, please contact us first:
📧 [email protected]
đź“ž 01372 642349
đź“Ť The Long Barn, Cobham Park Road, Cobham, Surrey, KT11 3NE
If you are not satisfied with our response, you may contact the Information Commissioner’s Office:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: www.ico.org.uk