This Initial Disclosure Document (IDD) provides important information about Optima Vehicle Leasing, including the services we provide, how we are remunerated, and our regulatory status in relation to car and van leasing throughout the UK.
The Financial Conduct Authority (FCA) is the independent body that regulates financial services in the United Kingdom. The FCA requires us to provide you with this document to help you decide whether our services are appropriate for your needs.
Our responsibility to you as a customer is to provide clear information and appropriate support so that you understand the benefits and risks associated with any finance product offered.
If you require any additional support due to your personal circumstances, please inform us so we can take this into consideration.
Optima Vehicle Leasing is a trading name of Fourteen Automotive Ltd, whose registered office is:
The Long Barn, Cobham Park Road, Cobham, Surrey, KT11 3NE
Fourteen Automotive Ltd is authorised and regulated by the Financial Conduct Authority.
Our Financial Services Register number is: 1039198
You can verify our registration on the Financial Services Register by visiting www.fca.org.uk or by contacting the FCA on 0800 111 6768.
Our permitted business includes the introduction of customers to finance providers for regulated vehicle contract hire and consumer credit agreements.
In arranging finance products, our aim is to deliver good customer outcomes and support you in pursuing your financial objectives.
We work with a panel of selected lenders and finance providers.
We are a credit broker and not a lender.
We may introduce you to a limited number of lenders and their finance products. These lenders may offer products with different rates, charges, and terms.
We charge a processing fee of £195.00 including VAT for our brokering services.
We are not independent financial advisers. We may provide information or make recommendations based on your personal circumstances, but you are under no obligation to follow any recommendation we make. All finance products are optional.
The Financial Conduct Authority requires credit brokers to disclose that commission may be received from a lender or vehicle owner. Commission includes any financial consideration.
Whichever lender we introduce you to, we will receive commission from them.
This commission may be a fixed amount or may vary depending on the agreement and could influence the total amount payable by you under the agreement.
If we receive commission in relation to your agreement, you have the right to request details of the amount payable to us.
We are committed to ensuring that the finance products we arrange are fair and that all communications are clear, transparent, and not misleading.
If you are dissatisfied with our service, please contact us:
📞 Telephone: 01372 642349
📧 Email: [email protected]
📍 Address: The Long Barn, Cobham Park Road, Cobham, Surrey, KT11 3NE
We aim to resolve complaints as quickly as possible and always within eight weeks. Please refer to our Complaints Policy for full details.
If you are not satisfied with our final response, you may be entitled to refer your complaint to the Financial Ombudsman Service.